Terms of service

Terms of Service

Last updated: August 2026

  1. About us
    The Grave Care Company provides professional memorial and headstone care services across Surrey, Hampshire, West Sussex and East Sussex. By using our website or requesting our services you agree to these terms.

Contact: thegravecarecompany@gmail.com | +44 7466 484440 | Beech Hanger Road, Hindhead, GU26 6FH

  1. Our services
    All services are subject to a quote and agreement before work begins. We reserve the right to decline any request at our discretion.
  2. Quotes and payment
    Quotes are provided following review of your submitted request and photos. Payment is required before or upon completion of work as agreed. We issue invoices via Shopify.
  3. Cemetery permissions
    It is the customer's responsibility to confirm any required permissions from the relevant cemetery or local authority before work begins.
  4. Cancellations
    Cancellations made less than 48 hours before a scheduled visit may be subject to a cancellation fee. Contact thegravecarecompany@gmail.com as soon as possible.
  5. Liability
    We carry public liability insurance for every visit. We are not liable for pre-existing damage identified and photographed before work begins.
  6. Website use
    Content on this website is for general information only. We make no guarantees of availability or that all information is fully up to date.
  7. Governing law
    These terms are governed by the laws of England and Wales.